The graphics of The Norwood Suite are a far cry from top notch, but given the off-kilter nature of the game as a whole, there are times when it isn't clear if the visual quality is a result of an amateur hand or purposeful decisions. There are very obvious design choices that show the developers are going for strange and out of the ordinary. This is seen by twisty-turny hallways, characters in unusual costumes, and room decorations that are, simply put, weird. But when clipping occurs so you see "behind" the sets, and characters deliberately talk about not quite wanting to leave a room yet only to vanish as soon as your back is turned (I'm guessing to avoid the ragged and awkward walking animation seen twice in the game), there appear to be quite a few places where a lack of anything near polish is strikingly obvious and can't possibly be attributed to just being weird for the sake of weirdness.
As bad as The Norwood Suite's visuals are, it's audio aspect is the opposite. Music is a major component to the hotel and its patrons. Not only was the hotel created from the home of a former well-known musician, but many of the puzzles crafted into the very walls of the building are music-centric. So, it's a good thing that, for the most part, this aspect of the game hits the mark. The background music that is present in the different rooms of the hotel fits those locations pretty well, while the staccato musical notes that play as text is written on the screen perfectly replaces voice actors in a way that fits the mood of the game and neatly sidesteps the need for different voice talents.